As a care provider, you should have a business continuity plan to help you manage situations that may not happen, but could have a major impact on your business and your ability to provide care if they did.
The CPA has developed guidance to help you to develop your plan, as well as a template plan that you can use to either create or update our existing plans.
Access updated information on escalation processes – including the DHSC letter issued to care providers on 21 December 2020. This sets out steps that care providers can take in the event of, for example, disruption to supplies or travel.
